Lingual | Microcopy System
Background
Lingual is a playful, encouraging language-learning app designed to make progress feel magical and achievable. As users move through lessons, social interactions, and daily goals, microcopy plays a critical role in guiding behavior, celebrating wins, and preventing frustration — all without breaking immersion or momentum.
This assignment focused on moments where timing, tone, and delivery matter just as much as the words themselves.
Ask
Create on-brand microcopy for 5 key user scenarios. Each message needed to support the user emotionally, reinforce positive learning habits, and keep users moving forward in the app.
Constraints
Stay true to Lingual’s brand voice: magical, encouraging, and playful.
Match the emotional weight of the moment (celebration vs. interruption vs. recovery).
Use microcopy formats intentionally (toast vs. modal vs. screen).
Keep copy concise, motivating, and easy to scan.
Avoid breaking learning flow unless absolutely necessary.
Solution
Adjusted tone carefully across emotional states.
Prioritized clarity at a glance for mobile lock screens.
Used calm, actionable language for negative scenarios.
Designed CTAs around what the user should do next, not blame.
Maintained consistency across all notification types.
Result
A cohesive microcopy system that responds to user actions in real time, celebrating progress, preventing accidental loss, and gracefully handling interruptions while maintaining a consistent visual and tonal language across the app.
Achievement celebration:
A celebratory pop-up for earning the Word Wizard badge after reaching 500 words, reinforcing motivation with positive language and visual delight.
Goal reinforcement:
A rewarding moment when users hit their daily word goal, pairing earned Ling-gems with encouragement to keep learning or explore rewards.
Progress protection:
A friction-based confirmation modal when exiting a lesson mid-session, clearly communicating consequences while encouraging users to continue.
Lightweight social feedback:
A subtle toast for unfollowing another learner, with an immediate undo option to reduce anxiety around social actions.
Connection recovery:
A calm, reassuring full-screen state when a lesson fails to load due to lost internet, emphasizing continuity and minimizing disruption.